What is the cancellation policy?

CANCELLATION POLICY: Cancellations must be made at minimum fourteen (14) days prior to arrival for a full refund. Any cancellations made within seven (7) days of your scheduled arrival date will forfeit a 50% deposit amount. Please note platform and processing fees are non-refundable. Customers will have the option to purchase their own additional trip insurance at the time of booking which will allow for a full refund for length of stay booked within 14 days of your arrival. A confirmation email will be sent twenty one (21) days prior to your reserved stay to ensure your options for cancelling. For instructions on how to cancel your reservation please visit: https://help.roverpass.com/how-to-cancel-reservation-campers

What about no-shows?

If you do not call or show up by 10:00 PM on the night of your scheduled arrival, your entire reservation is subject to cancellation and all payments will be forfeited.

Can we re-sell our reservation if we cannot make it?

Reservations cannot be resold and must be canceled and released within Roverpass. Attempts to resell reservations will be flagged and cancelled by Avon by the Sea and Roverpass team. Names of guests arriving must match the name on the reservation, no exceptions.

What is the Check-in/Check-out Policy?

CHECK IN POLICY: Avon by the Sea is a self check-in RV Park. You may arrive and park your RV in your designated site after 2pm on your check-in day. *You will receive a pre check-in email with details about your stay and the Koru Village Kampus. *Your check-in package will be in the mailbox on your site post. *You will also receive a text message from our Avon by the Sea mobile number the day of your check-in.

CHECK OUT POLICY: Guests must check-out by noon. Check-out means your campground site must be vacated and free of all trash and belongings by no later than 12pm. Late departures are subject to additional fees. We ask that you honor our check-out time promptly to minimize hardship on our staff and the next arriving guests.

Are there quiet hours in the RV Park?

Quiet hours in the RV Park are from 11pm-8AM, please respect your neighbors

Is Smoking Permitted?

SMOKING: Smoking is not allowed in the bath house. Do not throw your tobacco butts on the ground. Please be courteous of neighbors not desiring exposure to dangerous secondhand smoke.

Where do I take out my trash?

TRASH: Please place all garbage in designated dumpster located by bath house. Please keep your campsite and the beach clean by cleaning up litter.

What are the hours of the bath house facilities?

The bath house facilities are open to guests 24/7.

What are the Beach Klub pool hours?

10AM-6PM Daily unless posted otherwise.

Can I have a bonfire?

Bonfires are prohibited in Avon By The Sea, but you are welcome to have a bonfire on the nearby beach. Make sure to keep the fire within the high tide line and get an NPS permit. Permits come free with bundles of wood at Avon Pier.

Are Pets allowed in Avon By The Sea?

Pets are welcome at Avon by the Sea for a fee of $3 per night per animal. Pets must be on leash at all times Do not leave pets unattended. No excessive barking allowed. Pets must be walked by a responsible person to pick up after them immediately. Pets are not allowed in any buildings, bathrooms, nor at the Beach Klub pool.

Pets are allowed in Pangea's Beer Garden with prior reservations and can enjoy Kavon Park with responsible owner. Maximum of 4 Pets allowed. Managers have the right to ask the guests to leave, without refund, for not obeying the posted Pet Policy. • No farm animals in the campground

Are flags allowed?

The American Flag, State Flags, current U.S. Military flags, and Sport Teams flags are the only flags allowed to fly. No other flags are permitted.

Are Fireworks/Firearms permitted?

Both are Prohibited on park property including Airsoft and pellet guns. Federal Law prohibits firework use or display in the Cape Hatteras National Seashore.

Are golf carts allowed?

We do allow golf carts at Avon by the Sea and on the Koru Village Kampus. However, NC State law requires golf carts to be street legal and have a license plate in order to drive on Highway 12.

Can I bring outside food and drink to the Beach Klub pool?

Yes, we allow outside food and drink during the daytime pool use, no glass please. However, outside drinks are not permitted during our events.

What types of grills are allowed?

We allow gas and electric grills. Charcoal grills are prohibited.

Do I need to buy tickets to the concerts at the Beach Klub?

Yes, concert tickets are sold separately and are not included with your stay at Avon By The Sea. Tickets to the concerts are available for purchase at Spa Koru, Pangea Tavern and online at Koruvillage.com